Materiality analysis is an approach to identifying critical economic, environmental and social issues, which may either reflect a significant impact on the company’s business performance or substantively influence the assessments and decisions of its stakeholders.
The analysis was conducted in 4 steps:
Issue identification :
Product Quality, Customer Services, Emerging Market Strategy, Competitiveness, Sustainability, Employee Development, Employee Engagement, Health & Safety are important matters for KMD business performance and sustainability.
Assessment of societal concerns :
Public and society are interested to have better Customer Services, best Product Quality, Competitive price, Health & Safety.
Assessment of impact on company :
Product Quality, Customer Services, Competitiveness, Employee Engagement, Employee Development are major focuses for KMD business performance and sustainability.
The results were presented on a materiality matrix